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Leave a CommentCategory: Work
Spectacles are back again. Earlier this year on this blog, I wrote about Snap’s disastrous over-commitment into Spectacles inventories, and subsequent difficulties in selling the items, as thousands of inventories piled up. I argued that their sales figures were in fact not terrible in comparison to the first generation iPods, but it was the capital expenditure on inventories that crippled Snap’s venture into hardware. So, after Snap is back again with Spectacles 2. I cannot really figure that if the new designs of Version 2 are any better, but Snap definitely seems to be making some better operations and retail decisions. Here is coverage from Verge: Both the Veronica and Nico styles are available starting today (ed: Sept 5,…
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I was in Japan this summer and met some wonderful Wharton alumni. Of course, fulfilling a childhood dream, I also had a chance to take the Shinkansen (Bullet train) a few times. Of course, in these days of disrepair of public transport systems such as the MTA and Amtrak, Shinkansen is an engineering marvel. But more than the engineering feat, what is impressive (of course, as an operations prof) was the nearly flawless operations of the Shinkansen. Shinkansen bullet trains leave south from train tracks in Tokyo every 7-9 minutes. This frequency is nothing short of amazing. If you consider the fact that the Hakari express takes 3 hours to get to Shin-Osaka station outside Osaka, there are 20-26 trains…
Leave a CommentThe past is more opaque than the future. Even when we know the “rough” history of what transpired, it is sometimes hard to imagine, how things were before the natural evolution into the current “normalcy” occurred. I imagine that, very soon, it would be astounding to consumers that Amazon did not own any stores, and Apple did not make any phones. How was life before that? In this respect, Barbara Garson’s The Electronic Sweatshop is revelatory, because it discusses a mind-and-place that is hard to imagine because many automated things came to be. For examples, she writes (Pg. 177), When typewriters were first introduced, their operators were also called “typewriters”. Later they became typists. So far in the electronic office,…
Leave a CommentI wrote about Workampers, old retirees that move around the country in search of work, in my earlier blog post that discussed the excellent book, Nomadland by Jessica Bruder. In that post I mentioned that: So, it is very likely that it was not a young person that picked, packed or shipped the gift that you bought online this Holiday season. Instead, it is very likely that it was an old retiree… Increasingly e-commerce channels rely on retirees to pick products in the warehouse, which are then shipped to customers. (Picking is the lowest entry-level job in warehouses). Much of such retirees were people who lost their savings during the 2008 recession. Recently, one of the best reporters writing on operational issues in…
Leave a CommentHow to think about the role of Artificial Intelligence in Operations? Many people talk up AI, IoT, automation, etc, as the Fourth Industrial Revolution (following steam power, electricity, and computerization). Here is an example. I am more persuaded by the counter-arguments. For example, see a post by Luke Muehlhauser arguing there was only one industrial revolution, because one of the revolutions is substantively larger than, and different from the others, as exhibited in the figure below (data from the site). The Second Machine Age, by Erik Brynjolfsson and Andrew McAfee, which ironically, I read on paper, explores the effects of the rapid digitization and information technological advances (AI, Automation, etc) on the nature of work, wealth and society. Brynjolfsson and McAfee…
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