At the beginning of the pandemic, I wrote that that Apple products are maturing and argued that eventually, Apple will become a services company. I revisit that prediction to see how it is panning out.
Leave a CommentTag: Servicization
Omnichannel is not only for retail. It is now here in auto industry, as Ford moves to “assemble to order” model.
Leave a CommentEven in this uncertain climate, some supply chains are doing well. Apple going by their 2020 Q1 reports has got some positive news to share. I wrote last year on the blog, while discussing Peak iPhone, that iPhone as a product is maturing and argued that, Apple will soon pivot to become a services company. More evidence is now in.
I revisit the thesis in this post. Apple earned a record $12.7 billion in services revenue during the first quarter of its fiscal year — a year-over-year increase of roughly 17%, growing faster than the rest. Add to this information, the margins are higher than every segment, with margins exceeding 65% in services — Apple will increasingly focus on services going forward.
Leave a CommentA look at how service jobs are changing the nature of US workforce. In Dec 2019, there were more women than men in the workforce in the United States. I briefly ponder why this is the case.
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