I was in Japan this summer and met some wonderful Wharton alumni. Of course, fulfilling a childhood dream, I also had a chance to take the Shinkansen (Bullet train) a few times. Of course, in these days of disrepair of public transport systems such as the MTA and Amtrak, Shinkansen is an engineering marvel. But more than the engineering feat, what is impressive (of course, as an operations prof) was the nearly flawless operations of the Shinkansen. Shinkansen bullet trains leave south from train tracks in Tokyo every 7-9 minutes. This frequency is nothing short of amazing. If you consider the fact that the Hakari express takes 3 hours to get to Shin-Osaka station outside Osaka, there are 20-26 trains…
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