Recently, Musk was again in news due to his tweets — probably not his most famous or costliest tweet ever — for threatening to move Tesla HQ out of California and manufacturing out of the Fremont CA plant. Supply chains and production has been sputtered in the US and elsewhere due to COVID. It is true that maintaining idle plants is prohibitively expensive. I take a look at how Fremont plant works well for Tesla, and how shifting capacity is complicated.
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While brick and mortar retail is facing the biggest challenge in years, retail stores as a channel are not going away. The key to running a successful brick and mortar store lies in executing a careful trade-off between high efficiency and high customer experience. An excellent work by an operations colleague Kesavan shows that “treating your employees with stable schedules” does not have to be a trade-off.
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